Open and Closed Conversation

      Last week we were introduced to another topic of discussion titled “Open and Closed Conversations”. Within the discussion it was explained that closed questions are used in a closed conversation, these are the questions that are answerable by short words and phrases or a simple yes or no; on the other hand, an open conversation uses open questions that tend to ask or get more information than necessary. It was further mentioned that this type of question uses signals or some sort of response that tells us that a person is paying attention. These signals are often referred to as “rejoinders”.

      Aside from the earlier information, we were also given seven ways on how to keep a conversation going. One of which is by giving a little more information than is asked for. Second is by making some related comments. Third is repeating keywords. Fourth is reacting in creative ways. Fifth is giving additional comments. Second to the last is asking related comments. And lastly is by using question tags.

      After the discussion, we came to realize that open questions allow conversations to flow. It is much more preferable to use in terms of communicating, especially with people whom we just met because it lets us gather information for further understanding rather than closed questions which most likely kills a potential conversation.